AS AN ATTENDEE, HOW DO I PREPARE FOR THE CONFERENCE?

 For a comfortable start, delegates are encouraged to log into the conference on their laptop or PC 10 minutes before the first session. Prior to the conference, please ensure your internet connection is stable and Wi-Fi is enabled on the devices you will use to access the conference.
 
Grab a cup of coffee or tea, perhaps something to snack on, have a notepad, pen and any extra devices handy, and you’re ready to go! 

HOW DO I COMPLETE MY DELEGATE PROFILE?

To complete your delegate profile, you will need to click on the 'Set up your profile' URL sent to you via email. This will take you to a webpage where you can update your delegate profile. You can add as much or as little information as you like, and you can set you profile to Private or Public. Once your profile has been set up, you can change the details at any time by logging into the event platform in the top right-hand corner, before clicking on Account > Edit Profile. 

For those with profiles set to Private, please be aware that should you participate in the Chat or the Questions functions in the Sessions, your full name will be linked to your comments and questions. Should you wish to interact with Exhibitors, we recommend setting your profile to Public. 

I FORGOT MY PASSWORD

If you are having difficulties logging in, please click the ‘Forgot your Password’ button to reset it. If you are still having trouble, please email jcollia-de-polacek@ranzcog.edu.au

HOW DO I CHAT WITH AN EXHIBITOR?

Navigate to the Exhibitor’s booth via the Exhibitor tab via the menu on the left-hand side of the page. Click on the ‘Chat’ button just under the exhibitor’s logo within their virtual booth for a live text-based chat. 

HOW DO I EMAIL AN EXHIBITOR?

Navigate to the Exhibitor’s booth via the Exhibition Hall tab via the menu on the left-hand side of the page. Click on the ‘Connect with Exhibitor’ button underneath the Exhibitor’s log and leave a message for the exhibitor to contact you. You can also send an email by clicking on the ‘Email’ button. 

Have a question that you don't see here? Please contact jcollia-de-polacek@ranzcog.edu.au